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Last Post 17-06-2015 5:10 PM by  swwchris
Paid for full membership but can't apply for any birds :(
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Chelle1404
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16-06-2015 8:25 AM

    I registered then got a phone call from a nice lady from bird line letting me know about the £25 joining fee for membership so paid to join for full membership. Got into my account but it won't let me into members areas or apply for any birds. Where have i went wrong when registering? Need help please! Seen two birds that i'm discussing with my family about so that we can make choose between the two (so hard). Any advice or help would be appreciated.

    Doddie Kent
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    16-06-2015 9:01 AM
    Hi, you're still showing as a Registered User, not a Member, so maybe something has gone astray?? Send an email to enquiry@birdline.org.uk and tell them exactly how you paid your £25 and when, give all your details, and they'll look into it. It would help if you could attach proof of payment (bank statement or receipt). Good luck with it,
    Doddie
    Chelle1404
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    16-06-2015 12:57 PM

    Ok Thanks very much, i'll do that right now. Much appreciated.

    Helen W
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    16-06-2015 6:48 PM
    Just to say hi and welcome to BL!
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    swwchris
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    17-06-2015 5:10 PM
    Chelae apologies for the delay, it is an IT problem with PayPal which crops up a couple of time a year where they randomly turn off notifications to us that payments have been made. I have now given this a kick start and things should be ok now

    Thanks and welcome to Birdline


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