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***IMPORTANT NOTICE 16/7/2017*** - Unfortunately Birdline are now full with regard to rescue birds, and are currently UNABLE take additional birds into the charity. We will provide an update as soon as the position changes

WARNING – Please Be Aware 

If you are looking to re-home your parrot, please always use a reputable Parrot Rescue Organisation.

Always check to ensure the organisation you wish to use is registered with an approved organisation such as ‘The Charities Commission’ or ‘Companies House’.

We do know of some so called ‘Parrot Rescues’ who are taking in birds, and then re-selling them despite what their web sites states.

WARNING – Please Be Aware

If you are looking to re-home your parrot, please always use a reputable Parrot Rescue Organisation.

Always check to ensure the organisation you wish to use is registered with an approved organisation such as ‘The Charities Commission’ or ‘Companies House’.

We do know of some so called ‘Parrot Rescues’ who are taking in birds, and then re-selling them despite what their web sites states.

  
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Last Post 06-04-2016 9:47 PM by  Carolyn
How long have other new foster / adoptive carers had to wait?
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Steph_Hart
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03-02-2016 1:27 PM

    Hi All!

    I am a newbie and I am excited so I am probably being impatient, I know its a long wait as this charity is run by volunteers, hence why I thought Id write a forum post rather than contacting my ACO again.

    I first became a member around September and had a phone call from a lovely lady about becoming a foster carer. In October ish time I went though the birds and fell for a pair of Cocktatoo's so I sent an application, it was only a couple of weeks I then received a call about my application and arranging a home visit. I had the home visit on 13th December, at which point my ACO said I would be better suited to an African Grey rather than a Cockatoo,

    I then applied for an African Grey, cant remember when but it was in December, I received a call a couple of weeks ago and was told someone would be in touch soon, as I had already had my home visit.

    It is now Feb and I haven't heard anything since, I was just wondering if this sort of time scale is normal? I have text my ACO a couple of times and not had a reply but I don't want to bombard her as I know everyone does this in their free time.

    What experience have other people had?

    Also last note, it may sound it but this isn't a dig! I think birdline are incredible for what the volunteers do in their free time to help these beautiful birds, I am just super excited and super keen and wish I could click my fingers to get my feathered baby

     

     

     

    Steph_Hart
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    03-02-2016 1:35 PM
    Just seen the African Grey that I applied for is now "in the latter stages of the adoption process" I guess that means I was unsuccessful as I haven't heard anything when can I apply for a new bird? Do I have to wait to be contacted?
    pettsie
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    08-02-2016 9:06 PM
    Hi, I put in my fostering form for a little conure, that was 6 weeks ago, I've not heard a thing. I would also like to be a safehouse as there's a shortage of homes. It's very frustrating isn't it. Even if it was just a 1 line email to say that the forms been received.
    Steph_Hart
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    09-02-2016 7:25 AM

    I emailed my ACO but had no reply, so I called the helpline and was told that the re-homing team are looking for a suitable bird for me. In all honesty I have given up now, Birdline aren't taking in any more birds and yet are unresponsive to potential safe houses and adoptive homes.

    I emailed a different parrot rescue charity the same morning I sent this post, I have already had contact from the rehoming team and my ACO, I have had and passed my home visit been advised the best type of parrot that suits my circumstances and told to apply for a pair of birds who may be available this weekend. They also added me to their FB group straight away so that I could get talking to other members, still waiting on Birdline.

    I know that this is a charity, but so is the other bird rescue place, both are run by volunteers and yet Birdline are so unresponsive, I have had to pay up front for a home visit and to become a member just to watch the birds I apply for become unavailable without any contact to tell me why I was not successful.

    Very unhelpful, very disappointing, it is the birds that I feel sorry for.

    pettsie
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    10-02-2016 8:57 AM
    I know what you mean starting to feel it was a waste of time, I was all excited thinking I was going to be able to be a new home for a bird in need but it's fallen rather flat now. You'd think there'd be some contact from someone especially regarding potential safehousing spaces.
    Dave V
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    10-02-2016 4:58 PM
    Birdline do have some areas where there is currently only patchy cover. That is because we do not have enough good volunteers. It saddens me to think you two are so disillusioned.

    I cannot speak for other areas but I will speak for MY area. If you live in the area from Aberystwyth to Oxon, to Dorset, to Lands' End then I will PROMISE you much better support IF you PM me directly. I am more fortunate than some managers as I am retired which is why I am able to make this promise.

    Other than that, PLEASE be patient and if in doubt, call the helpline.

    David
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    Doddie Kent
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    10-02-2016 6:21 PM
    Stephanie, it takes time to find the right bird for the right home. I thought I'd found one for you today, actually, then it turned out that this particular bird dislikes women. It takes time to get things right, particularly as you are not experienced. This bird is nobody's first bird. I could have put him/her in your care, it wouldn't have worked, so a complete waste of time for everyone, especially the bird. I know it's difficult to wait, but it's worth it in the end when everybody's happy. I haven't forgotten about you.

    I'm sorry, I don't know where Pettsie is, don't recognise the name, so would assume not in my area? (S London/Surrey/Hants/Essex etc.)

    Doddie
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    11-02-2016 7:33 AM
    Hi Doddie, I'm Fareham, Hants. Already have my own two feathery tearaways, both are preloved a couple of times, Bertie a Sennie and Polly a cheeky green conure. Polly would love a feathered buddy whereas Berts only has eyes for me. It would be amazing if you are able to help. Sarah
    Doddie Kent
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    11-02-2016 4:33 PM
    will pm you, pettsie.
    Doddie
    Steph_Hart
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    03-03-2016 1:05 PM
    I appreciate that these things take time, but I wanted to give some feedback.

    I first applied in September, so it has been 6 months and no suitable bird has been found. Your website states that you are not taking in any new birds due to safe houses being full, that being the case if a suitable bird hasn't been found yet surely that means you simply do not have any suitable birds?

    I paid £20 for a home check, I received ZERO communication from Birdline after this, I didn't know if we had passed, I didn't know what we had been assessed as being suitable for. The ACO who visited told us that you were desperate for new homes so we wouldn't be waiting more than a couple of weeks, after that turned out to be a lie / drastic over exaggeration, we had no idea where we stood.

    I contacted our ACO, still haven't had a response, even if she wasn't the right person to contact (although what is the point in having an area coordinator if she isn't my point of contact?) she still could have replied to point me in the right direction.

    When I posted my original forum post I re-applied to join the birdline group on facebook hoping I would be able to keep in touch with any news and updates but I am STILL waiting approval to join the group. It is near on impossible to be a part of this charity!

    In all honesty I have given up with you guys, I have wasted £50 of my money and got told lies / extremely bad information, no contact at all, no expectations set just continuously told to be patient. It is far easier to be patient when you are engaged and involved, we have felt like we spent our money to become a member and have been shoved to one side and forgotten about. You cant use the volunteer excuse either as I have since joined two other charities both of which have been full on responsive and helpful!

    With one of the other charities that I joined, I have been in regular contact with my ACO who has advised the best local places for food and toy supplies, cage types, teaching me first aid etc and I don't even have a parrot yet! They have found a bonded pair of Greys who are in need of a new home and they are moving in with me tomorrow. As they have added me to their facebook group I am already in contact with other members from the charity who are sharing their advice and tips with me. Within 6 weeks of joining I have had two home checks, regular contact, discussed a few different birds that we were interested in and found a suitable pair that match our lifestyle.

    This was meant to be an exciting time for me, but I have watched with heartbreak as a bird I applied for on here got moved to the "up for adoption phase" with zero contact from you, then when I called and post this forum message I got given the "we are looking" talk, Birdline really need to improve their processes, you need to be more engaged with members and your rehoming team really need to look at how they are reviewing the birds that you have. I am not surprised at all that you can not take in new rescues, I am so glad I found the other charities.


    Lyn
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    08-03-2016 11:32 AM

    A bird which I applied for last year had red writing on it before I had even been interviewed.  I would like the Birdline 'top brass' to know that it is very upsetting to find out you are unsuccessful like this.  When I enquired I was told that it was because so many applications had been received and no more were wanted.  My phone interview which did then take place was incredibly brief as in " if you already have that species from us then there's no point is asking any questions of you".  We were offered a pair of birds several months later but had no formal acknowledgement that we had been unsuccessful with our application for that particular bird and these were almost meant to be consolation birds.  I do think that Birdline do need to look at the order in which these things are done so people are not left dangling and fully understand the situation.  However, when one of our birdline cockatiels died soon after arriving with us, the ACO was brilliant in find her companion a new friend within a day so Birdline isn't a complete mess!!!

     

    MummyWobbles
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    25-03-2016 4:22 PM
    I applied for a pair of birds way back in September and haven't heard a thing - no home visit, phone call, nothing!
    Carolyn
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    06-04-2016 4:08 PM

    I only joined yesterday. I have been reading these messages and started to panic thinking I had been scammed. I telephoned the helpline just to see if I would get a reply!!! I did , I spoke to a lovely lady who ensured me that all is well. They are volenteers and have a lot of work to get through. I will get my phone call, hopefully this weekend. I am excited about fostering a cockatoo and hopefully my request will go through smoothly. I wait in anticipation 

    swwchris
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    06-04-2016 7:09 PM
    Carolyn It certainly is not a scam of any kind whatsover. BUT it is not an easy fix as has been said numerous times. Please do prepare yourself for what may be a long period of time before a new member of your family arrives. But rest assured the right parrot for you will arrive in the end. Again it is very likely that it will take time, most probably months rather than weeks. Thanks for your support, and good luck with your application, and new bird when he/she arrives.
    Carolyn
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    06-04-2016 9:40 PM

    hello swwchris. I am prepared to wait for as long as it takes. I am researching Cockatoos as I speak. I have always wanted a Parrot and after reading about the Cockatoo it's made me more determined, not put me off lol. I have waited a long time so I don't mind waiting however much longer. At the end of the day it's the welfare of the birds you need to think about. I only checked the phone number of your hotline because of the negative comments I was reading when researching your site, you have to be careful these days. I didn't mean to offend anybody. At the end of the day I know you are a trusted site and I will enjoy being a member of Birdline UK and learning all I can about all species of the parrot family 

    Carolyn
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    06-04-2016 9:47 PM

    I meant researching the Cockatoo not reading 

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